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RETAIL SALES

LUKOIL sells the bulk of petroleum products in the retail market via its well-diversified distribution network of 5.3 thousand filling stations and 129 oil depots in 18 countries. To boost sales via filling stations, the Company runs a customer loyalty program with its fuel cards and retail loyalty cards provided via the LICARD corporate payment system.

BUNKERING and AIRCRAFT REFUELING

LUKOIL is one of the largest suppliers of bunker fuels, with bunkering operations covering 18 ports in six Russian regions. LUKOIL carries out its overseas operations in Bulgarian and Romanian ports. LUKOIL's bunkering fleet in Russia consists of 18 tankers with a total dead weight of 48,000 tonnes and operates mainly in the ports on the Baltic Sea, the Barents Sea, and the Black Sea, and on inland waterways.

LUKOIL sells both own and purchased jet fuel, mostly into-plane fuel, at airports in Russia, Bulgaria, and Turkey, through its own sales network or third-party refueling companies.

LUKOIL's long-standing consumers of jet fuel include major Russian and international airlines, and civil aviation companies. The Group's aircraft refueling network covers 32 Russian airports. LUKOIL operates nine own refueling facilities, with another six operated by joint ventures.

PRODUCTION AND MARKETING OF LUBRICANTS

LUKOIL Group produces lubricants at seven own sites, two joint ventures, and 25 contracted plants. Russian assets comprise full cycle production facilities at Perm and Volgograd Refineries, a lubricant blending plant in Tyumen, and INTESMO joint venture producing lubricants in Volgograd. LUKOIL’s overseas production assets include own plants in Romania, Finland, Turkey, and Austria, as well as LLK-NAFTAN in Belarus, a joint venture producing additives.

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